Quality Assurance
We push without reservation for exceptional product quality and reliability through efficient and consistent procedures.
NewGen Surgical is dedicated to providing exceptional customer value by consistently providing high-quality healthcare products and services that meet the needs of our customers. Our delivery of routine and excellent value does not come at the cost of our quality; NewGen Surgical adheres to regulatory requirements and maintains the effectiveness of Quality Control. We are dedicated to improving our goods, services, business processes, and commercial connections on a constant basis. We will achieve these goals by establishing and sustaining a quality-driven atmosphere, as well as implementing our Quality Assurance strategy with our valued customers and community.
The NewGen Surgical
Approach to Quality
Our Core Quality Values
We develop trust by focusing on Environment, Competencies, Accountability, and People.
Environment
Quality is built on the foundation of culture. We support quality actively and positively. We have a customer-focused, philosophy-centered attitude at NewGen Surgical, and our employees set the stage at each level.
Competencies
Our R&D, Distribution Network, and Manufacturing teams are inspired to plan, produce, and supply the correct product with the best performance every time. NewGen Surgical has the power to drive innovation, develop competitive solutions, and consistently meet quality requirements.
Accountability
At NewGen Surgical, everyone is an asset to our quality control system and must understand their responsibilities in ensuring reliability. We have Quality Requirements to help us reach regulatory compliance, maintain consistency, and mitigate risk. We focus on continuously advancing our goods and services to establish these standards.
People
Our capacity to provide people and hospitals with quality products while simultaneously reducing healthcare's impact on the earth is directly influenced by every one of our actions. Our attentiveness to customers enables us to identify their needs and provide solutions to increase value and improve customer satisfaction.