The Site Collects Your Information
Information You Provide To Us. We collect information you provide through the Site. For example, when you contact us through the website, you may submit your name, email address, and content of your message.
NewGen Surgical is genuinely concerned about the privacy of its users, and is committed to providing a secure and private environment for the free flow of information. The public areas of this site are open to all visitors to read, search, browse, and download, at no cost. Visitors need not register or give any personal identification to use the public areas. No software or hardware techniques are employed to covertly capture a user’s name or email address.
Where visitors choose to provide the site with a name, email address or other information in order to request further information, NewGen Surgical keeps all such response lists confidential and securely stored.
Personally identifiable information collected in any area of the website will not be sold or rented to any other organization or entity unless the user is first notified and expressly agrees in advance.
Communicate with Us. We collect information through your communications with our customer-support team or through other communications with us, including through social media and email.
How NewGen Surgical Uses Your Information
Internal and Service-Related Usage. We use information for internal and service-related purposes. We may use and retain any data we collect to provide and improve any of our products and services.
Communications. We may send emails to the email address you provide to us for informational and operational purposes, such as account management, customer service, system maintenance, and other Site-related purposes.
Marketing. We may use information collected through the Site for marketing purposes, such as providing personalized online advertising on and off the Site and sending you information we think may be useful or relevant to you. You may opt out of email marketing by using the unsubscribe link in a marketing email.
Aggregate Data. We anonymize or aggregate data collected through the Site and may use and disclose it for any purpose.
NEWGEN SURGICAL May Disclose Your Information
We Use Vendors and Service Providers. We share information we receive with vendors and service providers that perform services on our behalf. For example, we will share your information with service providers that provide web and database hosting services.
Social Networking Websites. The Site may allow you to share information with social networking websites, such as Facebook. Their use of the information will be governed by their privacy policies, and we are not responsible for how they treat the information.
Marketing and Advertising Partners. We do not rent, sell, or share personal information (as defined by California Civil Code §1798.83) about you that we collect on the Site with other people or unaffiliated companies for their direct marketing purposes, unless we have your permission. We allow access to your information to enable the delivery of personalized online advertising to you and others on the Site and on other websites and online services from us and our third-party advertising partners, or to send you information we think may be useful or relevant to you.
You may be able to opt out of receiving personalized advertisements on this browser or device from advertisers, or other advertising networks who are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out options of each of those organizations. Links to those sites are here:
Network Advertising Initiative:
- Browser Opt-Out: http://www.networkadvertising.org/choices/
Digital Advertising Alliance:
- Browser Opt-Out: http://www.aboutads.info/choices/
When you opt out of personalized advertising, you may continue to see online advertising on the Site and/or our ads on other websites and online services.
Legal and Similar Disclosures. We may access, preserve, and disclose your information, if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; comply with the law; or protect your, our, or others’ rights, property, or safety.
Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of NewGen Surgical assets, or transition of service to another provider, your information may be disclosed in connection with the negotiation of such transaction, and/or sold or transferred as part of such a transaction as permitted by law and/or contract.
With Your Permission. We may also disclose your Personal Information with your permission.
We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of the Site is directed to children under the age of 13. If you learn that your child has provided us with personal information without your consent, you may alert us at email@example.com. If we learn that we have collected any personal information from children under 13, we will promptly take steps to delete such information and terminate the child’s account.
Governing Law and Data Storage
European Union General Data Protection Regulation (GDPR)
As a data controller, we have updated our Service and processes as required by GDPR, including giving data subjects in the European Union the following rights
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to object
- Right to data portability
Please see below for more details about the GDPR compliance of our data subprocessor, AWS.
In compliance with the Privacy Shield Principles, we commit to resolve complaints about our collection or use of your personal information. European Union individuals with inquiries or complaints regarding our Privacy Shield policy should first contact us at firstname.lastname@example.org.
We commit to cooperate with Data Protection Authorities and comply with the advice given by the panel established by Data Protection Authorities with regard to data transferred from the EU. The Federal Trade Commission has jurisdiction over our compliance with the Privacy Shield.
An individual has the possibility, under certain conditions, to invoke binding arbitration for complaints regarding Privacy Shield compliance not resolved by any of the other Privacy Shield mechanisms as outlined here: https://www.privacyshield.gov/article?id=ANNEX-I-introduction
Amazon Web Services (AWS)
As mentioned above, all data in the Service is stored and processed through third party subprocessor Amazon Web Services (AWS), with processing in the United States of America and Ireland. AWS’ security and compliance experts confirm that AWS has in place effective technical and organizational measures for data processors to secure personal data in accordance with the GDPR (https://aws.amazon.com/blogs/security/all-aws-services-gdpr-ready/), and AWS is also certified by Privacy Shield (https://www.privacyshield.gov/participant?id=a2zt0000000TOWQAA4&status=Active) on both the EU-U.S. and Swiss-U.S. privacy frameworks.
UPDATE YOUR INFORMATION OR POSE A QUESTION OR SUGGESTION
NewGen Surgical, Inc.
41 Simms Street, Suite B
San Rafael, CA 94901
Effective Date: February 27, 2017
California Compliance Declaration
NewGen Surgical has developed a compliance program to ensure that its policies and internal controls adhere to applicable statutes and regulations affecting the health care industry. NewGen Surgical affirmatively declares that it is in compliance with both its own Program and the requirements of §§ 119400-119402 of the California Health and Safety Code.